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About Cookies

We work hard to ensure that you can use our website with confidence that all information you give us is safe and secure.

What is a cookie?

A cookie is a small piece of text sent to your browser by a website that you visit. It helps the website to remember information about your visit, like your preferred language and other settings. That can make your next visit easier and the site more useful to you. Cookies play an important role. Without them, using the web would be a much more frustrating experience.

A cookie is not a virus, a Trojan, or worm, spam or spyware and does not open pop-up windows.

What information is stored in a cookie?

Cookies do not collect information about you like credit card numbers or bank data, photos, ID or personal info, etc. The information kept is technical, such as preferences, default language, etc.

What type of cookies do we use in our website?

  • Strictly Necessary Cookies: These cookies are essential and allow you to move around the website and use its features, such as accessing secure areas. Without these cookies, services you’ve asked for can’t be provided. These cookies don’t gather information about you that is used for marketing or remembering where you’ve been on the internet.
  • Performance Cookies: These cookies collect information about how you use our website. For example which pages you go to most often, which Frequently Asked Questions are most viewed and if you get error messages from certain pages. These cookies don’t gather information that identifies you. All information these cookies collect is anonymous and is only used to improve how a website works. These cookies are not used to target you with online marketing and advertisements. Without these cookies we can’t learn how our website is performing and make relevant improvements that could improve your browsing experience.

What happens to Cookies that have been downloaded in the past?

You can delete existing cookies from your browser otherwise they will remain until they expire. Once you have disabled a cookie, we will stop using it to gather information. However, we may still use information gathered previously when the cookie was active. We will read or write cookies as set out above.

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